Shipping policy

At That Girl Perfume Oil, we strive to provide a smooth and efficient shipping experience for our customers. Below is our detailed shipping policy:

Processing Times

  • Orders are processed within 2-3 business days (excluding weekends and holidays).
  • During peak seasons or sales events, processing times may extend to 4-5 business days.

    Shipping Rates and Delivery Times

    • Standard Shipping (Domestic):
    • Delivery within 3-7 business days after processing.
    • Expedited Shipping (Domestic):
      • Additional cost based on location.
      • Delivery within 1-3 business days after processing.
    • International Shipping:
      • Available to select countries. Rates and delivery times vary by location.
      • Customers are responsible for any customs fees, duties, or taxes imposed by their country.

    Order Tracking

    • Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package’s journey.

    Lost or Delayed Packages

    • We are not responsible for delays caused by the carrier, weather, or customs.
    • If your package is lost or significantly delayed, please contact us at [insert email], and we will assist you in filing a claim with the carrier.

    Incorrect Shipping Information

    • Please ensure your shipping address is accurate. Orders with incorrect addresses may be delayed or returned. Reshipping fees will apply for returned orders.

    Questions?

    For any shipping inquiries, feel free to reach out to our customer service team at [keren.kwarteng8@gmail.com or the contact form].

    Thank you for shopping with That Girl Perfume Oil! 💖